Common queries answered
Frequently asked Questions
All orders are dispatched within 1-2 days. Deliveries are usually made within 2-5 days by courier. Next-day delivery is available for most items on small orders and can be selected at checkout for an extra fee. If no next day option is displayed, it is unavailable for the products you have chosen.
For large and wholesale orders we will get in contact to arrange a delivery date that best suites you.
We offer a 30 day money back guarantee on all items. Customers must pay for return shipping and once we receive the goods a refund will be authorised.
Please call or email us if your shipping address needs to be changed. If the order has already been dispatched it is likely there will be extra fees.
If you require updates on the status of your order please contact us. Tracking numbers for shipping will be sent by the selected courier once the order has been dispatched.
Please fill out the contact form, contact us via WhatsApp or call us through the phone number provided.
All orders placed through our website must be shipped to postcodes within the United Kingdom. If you are located in the Channel Islands or outside the UK please contact us with your order details for a shipping quote.
We try to ship all items in one package, however this is often not possible due to quantities ordered and the oversized nature of some products.
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